FAQ

Where does this store ship from?

All orders will be ship from our Hong Kong warehouse 

How long will it take to receive my order?  

Worldwide Standard Shipping : 6-12 working days for worldwide 

How much for the shipping cost? 

Worldwide  Shipping - $1.99 for first item and $0.99 for each additional item 

Do you accept orders placed outside of the US?

Definetly we sure do! 

How Do I Contact CaseCity? 

Email: [email protected] 

We will reply you within 24 hours. 

Office Hour : 9:00 am- 6 pm (Monday-Friday)

How do I pay for my order? Is it secure?

We only accept PayPal at this moment, one of the most trusted online payment solutions.Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club.

What if something is wrong with my order? Or any advice? 

If you have a problem with an order, please contact us with email directly through the Contact page. We will try our best to help you